Team Volkswagen of Hayward Corona COVID-19 Response

Free Pickup and Delivery for Our Service Customers

In light of the Corona COVID-19 crisis. Team Volkswagen of Hayward is offering all of our local customers, that live within 20 miles of the dealership, free pick up and delivery. If you are unable to come into the dealership for service, we would be delighted to come and pick up your vehicle for your service work. Once the service is completed, we will deliver your vehicle to your home. Unfortunately this offer does not apply for oil change services. 

Please call our service department for more details and to schedule your pickup appointment. 

Current Corona (COVID-19) Policies/Efforts

We have been thoroughly researching COVID-19 and how it impacts our dealership, state, nation, and world.

Here at Team Volkswagen of Hayward, we are closely monitoring the Centers for Disease Control's (CDC) guidelines and recommendations on the steps we should take to help prevent the spread of this virus. We have specifically instructed employees to follow specific CDC instructions on the importance of frequent hand-washing, avoiding contact with eyes, nose or mouth with unwashed hands, and avoiding close contact with people who are sick. We have made our employees aware of the current recommendations that the State of California has released regarding persons 65 years of age and older. We have also instructed all employees who are exhibiting symptoms of illness to stay home and seek care from a medical provider when necessary.

We conduct regular and frequent disinfecting of high contact areas in our dealerships during the workday, and supply hand sanitizer and/or disinfectant for regular use by our customers and employees. We have engaged professional cleaning companies to clean and disinfect our dealerships each night with additional measures throughout the day. We are have implemented a process to sanitize all vehicle steering wheels, shift knobs, door handles, and vehicle key fobs.

If you will be staying at the dealership while your vehicle is being serviced we've made arrangements to reduce contact points with others, such as common areas and waiting areas. We are working to provide greater space between customers and striving to make it as safe and as convenient as possible.  

Team Volkswagen of Hayward will continue to vigilantly monitor this situation around the clock to ensure we protect you our customers and our employees. We are working hard to keep you safe and healthy while providing extraordinary vehicle services to the community.

We are all members of the same community, and we are confident that we will get through this pandemic together. In the meantime, our heartfelt appreciation extends to the healthcare workers, local and national authorities, and all those on the frontline working to contain COVID-19. Please know that Team Volkswagen of Hayward sincerely appreciates your business and your loyalty.  


Team Volkswagen of Hayward Management