Average Score (139 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

139 Ratings

4.7 Average

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  • Tyjae C.09-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I was upset that my car was held from 9 to 345 and what I brought my car there to be fixed for was not fixed. They should’ve just told me to come back when the part was there because I was under impression that my car was being fixed for the reason I brought it there and so I feel like a service of mines was used for no reason when it all could’ve been used at the same time under one service. I feel like what I came for should still be used under the service when I came vs using my last service on something that was suppose to be done when I scheduled my care to be serviced

  • Lisa N.09-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Ragesh V.08-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

  • Kathleen W.08-25-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    In and out quickly, what more can you ask for.

  • Alan R.08-20-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

  • Yixin L.08-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Robert is very supportive, he arranged the spare parts timely. And fixed my car perfectly.

  • Sundararadjulu K.08-17-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Claudia R.08-17-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Harry H.08-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Aneil S.08-07-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025