Average Score (143 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

143 Ratings

4.7 Average

Models
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  • David G.07-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    service was great

  • Hamid N.07-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Wonderful staff

  • Mario M.07-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Taufik D.07-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service department

  • Donna Mae F.07-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Clarina Sue P.07-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Very friendly staff and excellent customer service

  • Dileep N.07-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I have been waiting to fix many of the recalls. None of the recalls got fixed on my car.

  • Christopher G.07-11-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The dealership was excellent at understanding my requirements, and they presented an offer that was on point.

  • Canty K.07-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    No hidden cost provided excellent service

  • Alan R.07-10-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Great service and personnel