Average Score (132 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

132 Ratings

4.7 Average

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  • Mona N.04-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Sa M.04-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Taylor B.04-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I was met by your service manager at 7:15 with a warm smile and he listened and explained all that was included with the 20,000 mile check-up. He was very thoughtful and encouraging.

  • Edward V.04-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Robert helped me with a break issue, he's the best!

  • Samer B.04-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Jalal I.04-09-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Clarina Sue P.04-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    the appointment was given in a timely manner and I was a little early for the appointment but they took my car in right away. I was given a ride back to my house which saved me about an hour on the bus and then was called for a pick up when the car was ready. They even washed my car!

  • Alan R.04-04-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Outstanding customer service, great interaction with service advisor

  • Mariela J.03-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I’ve been here a few times and I’m always greeted by rocky. He’s great. He always give updates while waiting and offers dealership amenities.

  • Luis D.03-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019