Average Score (142 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

142 Ratings

4.7 Average

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  • Sisilia V.03-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Robert & the service team made everything so easy for me! All so kind and made me feel at home whenever I needed something!

  • Ruell D.03-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    People at Team Volks at Hayward are the best.

  • Frantisek K.03-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Excellent service and quick .

  • Hamid N.03-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Great Service!

  • Jose R.03-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Yvonne W.03-03-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    Smooth easy process. Not much waiting. Get updates when asked. Nothing is a hassle

  • Jennifer L.02-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I don't know if they did something to the brakes on my car, because now every time I brake it makes a lot of noise. My brakes and discs are new, and before I took it to the service it didn't make any noise.

  • Edward H.02-28-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Excellent staff; very knowledgeable and very fair in discussing pricing.

  • Tony M.02-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • John D.02-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    EXCELLENT SERVICE