*MSRP is the Manufacturer's Suggested Retail Price (MSRP) of the vehicle. It does not include any taxes, fees, or other charges. Pricing and availability may vary based on a variety of factors, including options, additional dealer markup, specials, fees, and financing qualifications. Vehicles shown may have optional equipment at additional cost. Consult your dealer for the actual price and complete details.
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Gretchen R.02-10-2025
TYPE:ServiceMODEL:AtlasYEAR:2019
We are a long time customer and this past visit was very uncomfortable and our concerns about the vehicle are still there, there is still a ticking noise, we were told we needed an 80,000 Service on the vehicle when we showed them we had it done at the Dublin Service Center, so why would they recommend something we already had done and not fix the problem we have had before with our Valves, when they over filled the Oil, which they have most likely done again. We only go to this location because we have no other option since our warranty is Tied Back to them and they will not release it. This location is not the same as it was in the past.
Shahriar M.02-08-2025
TYPE:SalesMODEL:TiguanYEAR:2024
Sidney L.02-03-2025
TYPE:ServiceMODEL:ID.4YEAR:2022
Team VW Hayward did a decent job to service my ID.4. One thing the service department can improve is to update the service status. The department said it would provide an update at 3 pm for the status. I did not receive any call and I had to call them at 4 pm eventually. It was because I needed to arrange a ride to take me to the dealership. And the service department closed at 5 pm.
Mariela J.02-03-2025
TYPE:ServiceMODEL:TaosYEAR:2022
Jeff S.02-02-2025
TYPE:ServiceMODEL:JettaYEAR:2019
It was everything I could’ve asked for it. It was done in one day, everything was covered, and I have always been pleased with the service.
Erika L.02-02-2025
TYPE:ServiceMODEL:JettaYEAR:2018
Robert M.02-01-2025
TYPE:ServiceMODEL:AtlasYEAR:2021
Very poor communication. No one knew anything other than the service writer, he was almost impossible to get in touch with. I left numerous voicemails which weren't returned or acknowledged. To get in contact, I would have to call 6-8 times a day and hope he answered, as he wouldn't return my calls. My car was left a mess after service, the technician spilled oil down the front of my car, on the radiator fans, radiator support, on the headlight, down the air deflectors in front of the radiator and ultimately it dripped down in spots on my driveway. I had numerous greasy fingerprints on the inside of my fenders, on my door jamb, on my door. If you make this big of a mess, at least put some effort into cleaning it up. My coolant level was left low, I am guessing there was still air in the system, but a customer shouldn't have to top off their coolant after having nearly $4k in repairs done, this should have been addressed by the tech working on the vehicle.
Anil K.02-01-2025
TYPE:SalesMODEL:ID.4YEAR:2024
Overall service
Ava N.01-31-2025
TYPE:SalesMODEL:ID.4YEAR:2024
Amazing and helpful staff! Highly recommend.
Upendra B.01-31-2025
TYPE:SalesMODEL:ID.4YEAR:2024
The SPECIAL on ID.4 was advertised on the Web - through ALL Dealers - Nationwide ..... Basically $149 + Tax & $999 Down. The Hayward dealer charged me $3,500 Out the Door + $212 monthly payments for 24 months - Did not honor the VW Advertisement. Today I got a call from VW San Jose offering same car - for $3,300 out the Door + $162 month for 24 months 10K miles - I feel CHEATED by VW Hayward - LOSS of over $1,200 by deception - Simple FRAUD & THEFT
